Create It 3D: Payment Policy

At Create It 3D, we strive to provide a secure, seamless, and convenient shopping experience. Below are the terms and conditions regarding payments for purchases on our website.

1. Payment Methods

We accept the following payment methods for your convenience:

PayFast: A secure online payment gateway that allows you to pay using credit/debit cards, instant EFT, bank transfers, and mobipay.
Ozow: Another trusted online payment gateway for instant EFT payments directly from your bank.
Yoco: Market leader in card machines, online payments, point of sale solutions and flexible funding

2. Payment Process

When placing an order, you will be directed to the PayFast, Yoco or Ozow payment gateway to complete your transaction.
You will be required to provide your payment details to authorize the transaction. After completing the payment, you will be redirected back to our website to confirm your order.

3. Payment Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email with details of your purchase.
If payment fails, you will be notified, and you will have the opportunity to attempt the payment again using another payment method.

4. Payment Security

We prioritize your security and use industry-standard encryption to protect your personal and payment information.
PayFast, Yoco and Ozow all comply with PCI-DSS (Payment Card Industry Data Security Standard) to ensure secure transactions.

5. Currency

All transactions are processed in South African Rand (ZAR).
The amount billed will include VAT, and the final charge will reflect the total order value including shipping costs (if applicable).

6. Failed Payments

If your payment fails, we will inform you immediately via email, and you will have the option to retry the payment. If the issue persists, please contact our support team at support@createit3d.co.za.

7. Payment Disputes

Any disputes regarding payments should be directed to PayFast, Yoco or Ozow support teams. We will assist where necessary, but please note that we are not responsible for third-party payment provider issues.

8. Refunds

Refunds will be issued via the same payment method used for the original transaction. For more details on our refund process, please refer to our Returns and Refund Policy.

9. Contact Information

If you have any questions or issues regarding payments, please contact our customer service:

Email: support@createit3d.co.za
Phone: +2776 456 7617
Address: Flat 10F, 98 Barondale Road, Newlands West, Durban, Kwa-Zulu Natal, South Africa, 4037

This payment policy is clear, secure, and outlines all essential details related to your payment processes with PayFast, Yoco and Ozow. Feel free to copy and paste it for your website!