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CREATE IT 3D CONTACT CENTRE

Choose the right route in one click.

Product sales, manufacturing services and after-sales support are handled separately so your request reaches the right person with the right information.

PRODUCT SALES

Ask about a product or request a proforma.

Use this form for product recommendations, compatibility, availability, bulk pricing, quotations and proforma invoices. Service files belong in the separate manufacturing request form.

CREATE IT 3D CUSTOMER SUPPORT

Resolve it without the back-and-forth.

Tell us what happened once and include the evidence up front. Your request is routed directly to the support team responsible for existing orders and after-sales assistance.

Order & delivery
Payment & accounts
Returns & warranty
Technical support
  • Select the issue that best matches your request

  • Add your order number, product and supporting files

  • Explain the outcome you need and how urgently

For an electrical, heat, battery or moving-part safety concern, stop using the equipment until the support team has advised you.

DEDICATED SUPPORT INTAKE

Tell us how we can help

Secure submission Add POP, photos or screenshots Routed to support

Form not displaying correctly? Open the secure support form in a new tab.

Live Google rating Loading live review count ★★★★★ Independent SA reviews Live HelloPeter profile Ratings, reviews and our response record
Pay over time Interest-free instalments
Mobicred Flexible credit Monthly instalment options
Nationwide delivery Across South Africa
Local expert support Before and after you buy

Independent customer feedback

Real projects. Real support. Real reviews.

See what South African customers say about working with Create It 3D.

PUBLIC CUSTOMER FEEDBACK Featured reviews on Google
5.0 ★★★★★ Selected for detail and relevance
Read all Google reviews
Lluwellyne Germishuizen Customer review G
★★★★★
“Great service, the only place in SA that was able to help me in two days.”
Public Google review
Blaise Ingele Customer review G
★★★★★
“I ordered 4 Creality 3D printers and filaments from CreateIT3D, and the experience was flawless!”
Public Google review
Altus Wiese Customer review G
★★★★★
“I really recommend Create It 3D. Went out of their way to source a part I needed to fix my 3D printer.”
Public Google review

Reviews are shown as written by customers, with light punctuation edits for readability. View the public source.